Warranty

30-Day Quality Guarantee At Chufed.com, we take pride in the artisanal craftsmanship of our poufs. Every item is inspected before shipping, but we understand that hand-stitched items can occasionally have oversight.

What is Covered
  • Stitching

    Unraveling seams or structural thread failure.

  • Hardware

    Non-functional or broken zippers.

  • Material Integrity

    Significant flaws in the leather or fabric structure.

What is Not Covered
  • Artisanal Character

    Natural variations in grain, tonal differences, or slight hand-stitching asymmetries.

  • Scent

    The natural earthy scent of traditionally tanned Moroccan leather.

  • Misuse

    Damage from over-stuffing, harsh chemicals, or pet damage.

How to Claim

  1. Email us: support@chufed.com with your Order # and photos of the defect.

  2. Review: Our team will review the photos within 48 hours.

  3. Resolution: If confirmed, we will send a replacement free of charge or offer a partial refund.

Note: For confirmed defects, we do not require you to ship the item back, saving you time and shipping costs.

Free Shipping

We offer free shipping on all orders with a Reliable Express Shipping.

30 Day Easy Returns

Not your taste? - No problem! You can always return or exchange. We offer a 30-day money-back guarantee.

Secure Payments and Information

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