Returns & Refund Policy
Returns & Refund Policy
At chufed , we are committed to providing the best shopping experience possible. If you are not satisfied with your purchase, you have 30 days after receipt of your product to return it and receive a full refund or an exchange.
Return Procedure
📩 Contact us at support@chufed.com with your order number and the products you wish to return or exchange.
🔹 Return Shipping Fees: At your expense. We recommend using a tracked shipping service or purchasing insurance to ensure safe delivery.
🔹 Product Condition: Returns are accepted only if the product is in its original condition, unused, and in its original packaging. Damaged or altered products will not be accepted.
Defective Products or Delivery Errors
📆 Report any issues within 30 days of receipt.
🔹 If your product is damaged, defective, or incorrect, we will offer a replacement or a full refund, including return shipping fees.
Processing Time
⏳ Returns and exchanges are processed within 14 days of receipt.
💳 Refunds will be issued via the original payment method, or a replacement will be sent.
📩 Haven’t received your refund after 14 days? Contact us at support@chufed.com
Exchange & Change of Mind
📆 30-day period after receipt to return a product.
📩 Contact us at support@chufed.com to obtain the return address.
🔹 Return shipping fees are at your expense (non-refundable).
🔹 The product must be new and in its original packaging.
Order Cancellation
🚫 Cancellation is possible within 12 hours of purchase.
❌ After this period, the order will be processed and can no longer be canceled.
📩 Address modification or order error? Contact us quickly before shipment.
Product Not Received
📦 Estimated Delivery Times:
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Processing time: Order processing usually takes 1 to 2 business days.
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Delivery time: Once the order has been processed, delivery usually takes 5 to 7 business days.
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If your product has not arrived after 15 business days, we will immediately refund 100%.