Payment policy
Last Updated: January 31, 2026
At Tokler, we aim to provide a secure, transparent, and seamless payment experience for all our customers. This Payment Policy outlines the accepted payment methods, billing terms, security protections, and customer responsibilities for all orders placed on tokler.com.
1. Accepted Payment Methods
We accept a wide range of secure and globally trusted payment options:
Credit & Debit Cards
- Visa
- MasterCard
- American Express
- Discover
- Diners Club
- JCB
Digital Wallets & Express Checkout
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
All payment methods are processed through encrypted, PCI-compliant payment gateways to ensure your financial data remains private and protected.
2. Currency Accepted
Prices shown on the website are exclusively in United States Dollars (USD).
- All transactions, billing, and refunds are processed in USD.
- For international customers, your bank may apply a currency conversion fee according to their specific policies.
3. Payment Authorization & Verification
To prevent fraud and protect our community:
- Billing address validation must match the information on file with your bank.
- Security code (CVV) confirmation is required for all card transactions.
- Orders flagged as high-risk by our fraud detection systems may be placed on hold for manual review.
- We may contact you via email to confirm identity or payment details before shipping your high-value fitness equipment.
4. Payment Processing Time
Most digital payments are processed instantly. No order, including the Heavy Duty Boxing Stand, will be shipped until full payment has been successfully authorized and captured.
5. Taxes & Additional Fees
- Sales Tax: Applicable state and local sales taxes will be calculated based on your shipping address within the United States and will be clearly displayed at checkout.
- No Hidden Fees: Tokler does not charge any "handling" fees. The price you see at the final checkout stage is the total amount due to us.
6. Payment Security & Encryption
Tokler prioritizes your safety. We use:
- SSL (Secure Socket Layer) 256-bit encryption for all data transmission.
- PCI DSS Level-1 certified payment processing.
- We never store: Full credit card numbers or CVV codes on our servers.
7. Payment Declines
If your payment is declined, please verify:
- Sufficient funds are available.
- The billing ZIP code matches your card's registered address.
- Your card has not expired.
8. Refund Method
Refunds are strictly issued to the original payment method used during the purchase.
- Processing Time: Once approved, refunds typically take 5 business days to appear in your account, depending on your bank's processing times.
9. Chargebacks & Disputes
Before filing a formal dispute with your bank, please contact contact@tokler.com. Most issues regarding billing errors or shipping delays can be resolved much faster through our direct support team.
10. Business Information
Tokler is a brand operated by LYKKE GROUP LLC.
Registered Company Name: LYKKE GROUP LLC
Company Registration Number: 2025-001775514
Registered Address: 1309 Coffeen Ave Sheridan, WY 82801-5777 United States.
Email: contact@tokler.com
Phone: +1 (304) 987-8845
Business Hours: 9:00 AM–5:00 PM (Monday to Friday), (GMT-05:00) Eastern America Standard Time
11. Policy Updates
Tokler reserves the right to update this Payment Policy at any time. Changes take effect immediately upon posting to this page.
